Mail-in Repair

You may not live near Montreal’s area. Or it may be risky for you to travel during COVID-19. The well-being of our customers is our priority. To make it easier for you, we’ve made sure you can use our services regardless of where you are in Canada. 

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Our Device Mail-in Process


Fill out the form

Complete the form. You’ll be emailed a confirmation of your form. Print this email out and include it in your box along with your device.


Ship out your box

Send your device (whole device, not parts) to this address:
5642, 47e Avenue,
Laval, H7R-5M8, Quebec.


Receive a free diagnostic

Upon receipt, we’ll create a ticket during the intake process. You’ll receive an e-receipt of this. Then, expect a free diagnostic, relaying the cost for your approval before we begin the repair.


Device is repaired.

Upon approval, we’ll repair your device. You’ll receive a message when it’s completed.


Payment is due

You’ll receive an invoice via email through our ticketing system. Pay the repair charge online. The return shipping, if owed, will also be included.

SVP appelle nous au (514) 900-0925 Merci