Fill out the form

First, complete this form. You’ll get a confirmation of your appointment. Screenshot, or print the email out and include it with your device.


Ship out your box

Come to our store in an appointment. For Mail-In Repair, send your device (whole device, not parts) to this address:
5642, 47e Avenue,
Laval, H7R-5M8, Quebec.


Receive a free diagnostic

Upon receipt, we’ll create a ticket during the intake process. You’ll receive an e-receipt of this. Then, expect a free diagnostic, relaying the cost for your approval before we begin the repair.


Device is repaired.

Upon approval, we’ll repair your device. You’ll receive a message when it’s completed.


Payment is due

You’ll receive an invoice via email through our ticketing system. Pay the repair charge online. The return shipping, if owed, will also be included.

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