1

Fill out the form

First, complete this form. You’ll get a confirmation of your appointment. Screenshot, or print the email out and include it with your device.

2

Ship out your box

Come to our store in an appointment. For Mail-In Repair, send your device (whole device, not parts) to this address:
5642, 47e Avenue,
Laval, H7R-5M8, Quebec.

3

Receive a free diagnostic

Upon receipt, we’ll create a ticket during the intake process. You’ll receive an e-receipt of this. Then, expect a free diagnostic, relaying the cost for your approval before we begin the repair.

4

Device is repaired.

Upon approval, we’ll repair your device. You’ll receive a message when it’s completed.

5

Payment is due

You’ll receive an invoice via email through our ticketing system. Pay the repair charge online. The return shipping, if owed, will also be included.

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